What I read last week...
Winning in AI, innovation comes from compounding, sales through focussed ICPs.
on Healthcare
Death by Patient Portal (Jama) - dealing with the inbox burden in healthcare
on AI
Oscar Health's published use cases, prototypes, ideas & research notes on using LLMs in healthcare. (Oscar)
What Healthcare CEOs think of AI (Becker’s)
AI Agents- Next frontier to access the web (Vivek Goyal)
The AI is eating itself (Platformer) - “Soon everyone on the internet, no matter their job, may soon find themselves having to exert ever more effort seeking signs of intelligent life.”
A.I. May Someday Work Medical Miracles. For Now, It Helps Do Paperwork. (NY Times)
on Product & Design
What Do We Owe Our Teams? (Richard Mironov)
Everyone is a CSM now (Kyle Poyar) - CS is the most important function in a usage-based business. The hard work *starts* at contract close. But CS needs to be everyone’s job to make this work.
WATCH: Creating an advert that will shock, amuse and confuse, with Wieden+Kennedy (It’s Nice That)
on SaaS
Vertical AI: The next logical iteration of vertical SaaS (TechCrunch+)
on Security
US health department, law firms latest hit in wide-ranging hack (Reuters)
The Scope and Legal Implications of Tracking Technologies on Hospital Websites (Jama)
on Sales
Don’t wait to identify your startup’s ideal customer personas (TechCrunch+)
The 3 stages of building world-class growth funnels (TechCrunch+)
Breaking into enterprise sales: how to close $100k+ deals (Outreach)
The Ultimate Guide to Using Customer Testimonials to Boost Sales (ChartMogul)
Simple Math to Set Up a Sales Team (David Sacks)
The P9 Guide to Cohort Analysis in SaaS (v0.9) (Christoph Janz)
on Startup Business
How we got our first 1,000 customers (Daryna Kulya)
5 Signs You (Finally) Have Early Product-Market Fit (SaaStr)
Startups vs Incumbents: Who Will Win the Go-to-Market AI Race? (Stage 2 Capital) - “Founders looking to build a big AI company will need to envision the displacement platform but find the initial co-pilot use case that the market is ready for today.”
on Funding & Investment
Pods
Books
My Reading List (Goodreads)